Frequently Asked Questions  
 
 
Questions
Q: I want to buy the software. How can I make the order?

Q: What is the difference between Registered Version and Trial Version?

Q: What will I get after purchase?

Q: What platform the softwares support? Is it support Linux?

Q: I want to buy the software with some tailor-made features. Is it possible?

Q: I am looking for a tailor-made software. Will you handle it?

Q: What other services you are provided?

Q: I have some questions. Who should I contact?

Answers

Q: I want to buy the software. How can I make the order?
A: We provide different methods for ordering the software.
1. Online order
2. Postal order
3. Phone/Fax order
For Online Order, the process will be handled automatically. You will collect your license information within 24 hours after the purchase. PayPal is our payment processing partner to handle the online order payment. PayPal provides secure transaction to hanlde your payment.

For Postal, Phone and Fax Order, our customer representatives will contact you to confirm the order. The license information will be shipped out once the payment is settled.


Q:What is the difference between Registered Version and Trial Version?
A: The Registered Version provides complete features without any limitation. The Trial Version may pose with a limitation on the function features or on the usage time.


QWhat will I get after purchase?
A: You will get a set of license information of the software, technical support services and other related info of the software.


QWhat platform the softwares support? Is it support Linux?
A: Evinco's softwares support Win98, ME, 2000, NT, and XP platform. Our softwares are fully tested on Linux platform and we also provides the Linux version.


Q: I want to buy the software with some tailor-made features. Is it possible?
A: Yes, it's possible. Contact our customer representatives (marketing@evinco.com.hk) and they will arrange business analysis and collect the user requirements to fit your needs.


Q: I am looking for a tailor-made software. Will you handle it?
A: Yes. We provide custom solutions built to your specific requirements. Whether you are looking for a custom built application for your business or private use, our experienced team members will work closely with you to ensure that your precise needs are met.


Q: What other services you are provided?
A: Our company's philosopy is to provide a complete solutions to our clients. We offer a wide range of services, include software developement, web application developement, web design, online marketing and IT consultation service.


Q: I have some questions. Who should I contact?
A: For sales or ordering issues, you can contact our customer representative via
For technical issues, you contact our support team via